Last Updated: September 25, 2025

This Privacy Policy describes the policies and procedures of Arzpak.com (“we,” “our,” or “us”) on the collection, use, and disclosure of your information when you use the website www.arzpak.com (the “Service”). We are committed to protecting your privacy and handling your data in an open and transparent manner in compliance with global standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using the Service, you agree to the practices described in this policy.

1. Information We Collect

We collect information that, alone or in combination with other data, could be used to identify you (“Personal Data”).

a) Personal Data You Provide: We collect Personal Data when you voluntarily provide it, such as when you subscribe to our newsletter or contact us. This may include:

  • Name

  • Email Address

  • The content of your messages

b) Automatically Collected Data: When you visit our Service, we automatically collect certain information about your device and usage. This may include:

  • Device Information: IP address, browser type and version, operating system.

  • Usage Information: Pages visited, time spent on pages, clickstream data (via tools like Google Analytics).

c) Cookies and Tracking Technologies: We use cookies and similar tracking technologies to maintain essential site functionality and analyze aggregate usage trends. You can control the use of non-essential cookies through your browser settings or our cookie consent banner.

We do not use personal data for automated decision-making or profiling. We do not knowingly collect sensitive personal data.

2. Legal Basis for Processing (For EEA and UK Users)

If you are located in the European Economic Area (EEA) or the UK, we process your Personal Data in accordance with the GDPR and based on the following legal grounds:

  • Consent: For activities where you have given clear consent, such as receiving our newsletter. You may withdraw your consent at any time.

  • Contractual Necessity: To respond to your inquiries and provide the services you request.

  • Legitimate Interests: For processing necessary for our legitimate interests in operating, securing, and improving the Service, such as using analytics to understand website performance. We ensure these interests are not overridden by your rights.

  • Legal Obligation: To comply with applicable laws and regulations.

3. How We Use Your Information

We use the information we collect for the following legitimate purposes:

  • To provide, operate, and maintain the Service.

  • To communicate with you, including responding to your inquiries and sending newsletters (where consented).

  • To analyze and improve the Service’s performance, content, and user experience.

  • To ensure the security and integrity of our Service.

  • To comply with our legal obligations.

4. International Data Transfers

Your Personal Data may be transferred to and processed in countries other than your own, including Pakistan, where our servers are located. If you are located in the EEA or UK, we will ensure that such transfers are protected by appropriate safeguards as required by Articles 44-46 of the GDPR, such as the European Commission’s Standard Contractual Clauses (SCCs).

5. Data Security

In compliance with Article 32 of the GDPR, we have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk. These measures include encryption (SSL/TLS), role-based access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure. In the event of a personal data breach, we will notify the relevant supervisory authority and affected individuals as required by law.

6. Your Data Protection Rights

Under regulations such as the GDPR, you have the following rights regarding your Personal Data:

  • Right of Access: To request a copy of the Personal Data we hold about you.

  • Right to Rectification: To correct inaccurate or incomplete data.

  • Right to Erasure (‘Right to be Forgotten’): To request the deletion of your data, subject to certain legal exceptions.

  • Right to Restrict Processing: To request a temporary halt on the processing of your data.

  • Right to Data Portability: To receive your data in a structured, machine-readable format.

  • Right to Object: To object to processing based on our legitimate interests.

  • Right to Withdraw Consent: To withdraw your consent at any time, where processing is based on consent.

  • Right to Lodge a Complaint: With a supervisory authority in your member state.

To exercise any of these rights, please contact us at contact@arzpak.com. We will respond to your request within one month. We may need to verify your identity before processing your request.

7. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy, in line with the principle of storage limitation. For example:

  • Newsletter subscription data is retained until you unsubscribe.

  • Analytics data is aggregated and anonymized periodically.

  • We retain data to comply with legal, regulatory, or contractual obligations (e.g., 7 years for tax records). After this period, data is securely deleted or anonymized.

8. Children’s Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect Personal Data from children.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Information

For questions or to exercise your rights, please contact us at:
Email: contact@arzpak.com